Solutions
See where your product stands in AI answers, create content that ranks, and close the gap on competitors buyers see first.
See how often models mention you on tracked prompts — and how that compares to competitors.
Visibility
98%+13
Mentions on tracked prompts
Position
10
vs tracked competitors
You vs tracked competitors
IntercomYou98%+13
Helpscout78%+2
Zendesk55%−10
Crisp12%−6Mentions on tracked prompts
Prompts where rivals appear and you do not.
What are the best helpdesk software options for small businesses in 2026?
Mentions: Helpscout, Zendesk, Crisp
What are the top customer support software tools in 2026?
Mentions: Helpscout, Zendesk
Your share of brand mentions across tracked prompts — compared with competitors.
Score
28%
of all brand mentions
Position
#2
of 4 tracked brands
Mentions
34/120
you vs all tracked brands
Share of brand mentions on tracked prompts
Zendesk34%IntercomYou28%Helpscout22%Crisp16%Your share of brand mentions vs competitors
How well models identify your brand, what you do, and your industry.
Latest report for intercom.com
Score
64%
Fairprobe average
Position
#2
of 4 tracked brands
Same formula for every brand
Helpscout78%IntercomYou64%Zendesk55%Crisp41%Where models struggle to describe you
Identity, description, and industry
What is Intercom?
72%
What does Intercom do?
68%
What industry is Intercom in?
52%
Track visits from AI assistants and chatbots using a lightweight script on your site.
Confirmed AI
86−1
1% of pageviews
Likely AI
14−1
Not counted as confirmed
Possible AI
310
2% incl. suspected
Total pageviews
8,420+45
Sessions
3,8910
Confirmed referrals by model
ChatGPT48
Perplexity22
Claude11
Gemini5All traffic vs AI-attributed visits
Where AI visitors land most often
Community discussions to join and site signals from visibility and traffic.
Monitoring for intercom.com
Opportunities
5
across 4 platforms
Site signals
4
1 high priority
Search queries
6
from visibility & reports
Threads across Reddit, Quora, Hacker News, and LinkedIn
Best helpdesk tools for small businesses in 2026?
What is the best customer support software for startups?
Ask HN: Which support tools win AI buyer research?
Actions from visibility and traffic
Likely AI traffic is rising
Top visibility recommendation ready
Score-moving recommendations for Visibility, Share of voice, and Understanding.
Report for intercom.com
Publish a comparison page vs Intercom
Add Organization schema with sameAs links
Expand FAQ answers on pricing and setup
Create and manage blog posts and social posts in one place.
| Title | Updated | Type | Creator | Destination | Status | |
|---|---|---|---|---|---|---|
| AI Customer Support: How to Show Up in ChatGPT Answers | Jun 21 | Private | Maya Chen | WordPress | published | |
| Intercom vs Zendesk: AI Visibility Comparison Guide | Jun 20 | Private | Maya Chen | WordPress | scheduled | |
| FAQ Schema for Pricing Pages: A GEO Playbook | Jun 18 | Private | Maya Chen | WordPress | pending | |
| Best Helpdesk Software for Small Businesses in 2026 | Jun 17 | Team | Maya Chen | WordPress | scheduled |
Coverage
ChatGPTGeminiClaudePerplexity
AI Overviews
DeepSeekVisibility, share of voice, and recommendations — per model, not blended into one opaque score.
How it works
Ranktune connects category visibility, content, and AI referrals so product marketing can prove what worked.
Monitor alternatives and comparison prompts buyers use when shortlisting software.
See share of voice vs category rivals and where your product is missing entirely.
Ship comparison pages, FAQs, and integration content built for AI citation.
Attribute confirmed AI traffic back to the pages that moved the needle.
Live prompt results
Best helpdesk software for startups in 2026?
ChatGPT
Mentions: Intercom, Zendesk, Helpscout
Gemini
Mentions: Intercom, Zendesk
Perplexity
Mentions: Zendesk, Crisp
Intercom vs Zendesk for AI customer support?
ChatGPT
Mentions: Intercom, Zendesk
Claude
Mentions: Intercom, Helpscout
Gemini
Mentions: Intercom, Zendesk, Crisp
Refreshed daily from real model responses
Real data
Buyers shortlist software through ChatGPT and other AI tools. Ranktune shows which category prompts mention rivals — and where your product is missing.
Align marketing, content, and product marketing around one AI visibility workflow.
Visibility leaderboard
Intercom (You)98%+13Helpscout78%+2Zendesk55%−10Visibility
Track category prompts and see whether your SaaS brand makes the shortlist in AI answers.
Platform visibility
Models
See visibility scores for ChatGPT, Gemini, Claude, and Perplexity in one view.
Confirmed
86−1
1% of views
Likely
14−1
hidden referrer
Possible
310
weak signals
Top AI sources
ChatGPT48Perplexity22Claude11Traffic
Connect visibility improvements to confirmed traffic from AI assistants over time.
From insight to action
Turn prompt gaps into comparison content and FAQs — then measure the AI traffic that follows.
Surface high-intent category queries where competitors appear and you do not.
Draft, score, and ship pages structured for citation — not generic blog filler.
Connect visibility wins to traffic from ChatGPT, Perplexity, and more.
Ranktune
Track where you stand today and ship the content that gets your product recommended.