Product
Track referrals from AI platforms, monitor trends over time, and connect traffic patterns to the visibility work your team is already doing.
See how often models mention you on tracked prompts — and how that compares to competitors.
Visibility
98%+13
Mentions on tracked prompts
Position
10
vs tracked competitors
You vs tracked competitors
IntercomYou98%+13
Helpscout78%+2
Zendesk55%−10
Crisp12%−6Mentions on tracked prompts
Prompts where rivals appear and you do not.
What are the best helpdesk software options for small businesses in 2026?
Mentions: Helpscout, Zendesk, Crisp
What are the top customer support software tools in 2026?
Mentions: Helpscout, Zendesk
Your share of brand mentions across tracked prompts — compared with competitors.
Score
28%
of all brand mentions
Position
#2
of 4 tracked brands
Mentions
34/120
you vs all tracked brands
Share of brand mentions on tracked prompts
Zendesk34%IntercomYou28%Helpscout22%Crisp16%Your share of brand mentions vs competitors
How well models identify your brand, what you do, and your industry.
Latest report for intercom.com
Score
64%
Fairprobe average
Position
#2
of 4 tracked brands
Same formula for every brand
Helpscout78%IntercomYou64%Zendesk55%Crisp41%Where models struggle to describe you
Identity, description, and industry
What is Intercom?
72%
What does Intercom do?
68%
What industry is Intercom in?
52%
Track visits from AI assistants and chatbots using a lightweight script on your site.
Confirmed AI
86−1
1% of pageviews
Likely AI
14−1
Not counted as confirmed
Possible AI
310
2% incl. suspected
Total pageviews
8,420+45
Sessions
3,8910
Confirmed referrals by model
ChatGPT48
Perplexity22
Claude11
Gemini5All traffic vs AI-attributed visits
Where AI visitors land most often
Community discussions to join and site signals from visibility and traffic.
Monitoring for intercom.com
Opportunities
5
across 4 platforms
Site signals
4
1 high priority
Search queries
6
from visibility & reports
Threads across Reddit, Quora, Hacker News, and LinkedIn
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Actions from visibility and traffic
Likely AI traffic is rising
Top visibility recommendation ready
Score-moving recommendations for Visibility, Share of voice, and Understanding.
Report for intercom.com
Publish a comparison page vs Intercom
Add Organization schema with sameAs links
Expand FAQ answers on pricing and setup
Create and manage blog posts and social posts in one place.
| Title | Updated | Type | Creator | Destination | Status | |
|---|---|---|---|---|---|---|
| AI Customer Support: How to Show Up in ChatGPT Answers | Jun 21 | Private | Maya Chen | WordPress | published | |
| Intercom vs Zendesk: AI Visibility Comparison Guide | Jun 20 | Private | Maya Chen | WordPress | scheduled | |
| FAQ Schema for Pricing Pages: A GEO Playbook | Jun 18 | Private | Maya Chen | WordPress | pending | |
| Best Helpdesk Software for Small Businesses in 2026 | Jun 17 | Team | Maya Chen | WordPress | scheduled |
Coverage
ChatGPTGeminiClaudePerplexity
AI Overviews
DeepSeekVisibility, share of voice, and recommendations — per model, not blended into one opaque score.
How it works
Most tools stop at a visibility score. Ranktune shows whether AI search is actually sending people to your site.
Add Ranktune tracking so AI referrals are detected on the pages that matter.
Break visits into confirmed, likely, and possible AI traffic by source.
Pair traffic trends with visibility scores and the content you published.
Show stakeholders which fixes actually drove AI-referred visits — not vanity metrics.
Connect the dots between how models talk about your brand and the visits that follow.
Confirmed
86−1
1% of views
Likely
14−1
hidden referrer
Possible
310
weak signals
Top AI sources
ChatGPT48Perplexity22Claude11Attribution
Separate high-confidence AI referrals from weaker signals so your team knows what is real momentum.
Visibility leaderboard
Intercom (You)98%+13Helpscout78%+2Zendesk55%−10Visibility
See which visibility improvements and content updates correlate with more AI-referred visits.
Content Studio
AI Customer Support: How to Show Up in ChatGPT Answers
publishedIntercom vs Zendesk: AI Visibility Comparison Guide
scheduledContent
Attribute referrals to individual blog posts — not just your homepage — so you know what content AI models cite.
From insight to action
Use traffic attribution to validate the content and visibility work your team ships.
See which articles and landing pages receive confirmed AI referrals, and where momentum is missing.
Pair traffic data with prompt-level visibility so you know what to rewrite or publish next.
Track ChatGPT, Perplexity, Claude, and other sources over time after each release.
Ranktune
See which AI platforms send visitors to your site and how that changes over time.